This is caused by a ‘blank’ folder name on the PSPA CD. Typically we see this with the Grade folder. To correct this, you should ideally open the Index file, and edit it so that there are no blank entries for Grade, or anything else. Alternatively, on the second screen of the Portrait Importer, click […]

This is most likely due to a slow Internet connection. It could be an intermittent slowdown, or caused by the overall traffic on your network. Please try the following solutions to address this problem: Log out & try using the site again Close, restart your browser & try using the site again Reset your modem […]