Blank ‘Locate Folder’ popup

This is most likely due to a slow Internet connection. It could be an intermittent slowdown, or caused by the overall traffic on your network.

Please try the following solutions to address this problem:

1. Log out & try using the site again
2. Close, restart your browser & try using the site again
3. Reset your modem & try using the site again
4. Clear your browser cache
5. Try using the site on a different computer